Privacy Policy

Effective Date: 4th December 2023

This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in connection with our room booking software for Libraries Unlimited. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

a. User Information: When you use our room booking software, we may collect personal information such as your name, contact details, and login credentials.

b. Booking Information: We collect information related to room bookings, including the date, time, and purpose of the booking.

c. Usage Information: We may collect information about how you use our software, including IP addresses, device information, and browser details.

How We Use Your Information:

a. Room Bookings: We use your personal information to facilitate and manage room bookings as per your requests.

b. Improving our Services: We analyze usage patterns to enhance and optimize our software's performance and user experience.

c. Communications: We may use your contact details to send important notifications about your bookings, updates, and relevant information.

Legal Basis for Processing:

a. We process your personal information based on your consent when you use our room booking software.

b. Processing is necessary for the performance of a contract with you (e.g., to fulfil your room booking requests).

Data Sharing and Disclosure:

a. We do not sell or rent your personal information to third parties.

b. We may share information with third-party service providers for purposes such as data storage and analysis, but only to the extent necessary to provide our services.

c. We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

Data Security:

a. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

b. Access to your personal information is restricted to employees and authorized service providers who need it to perform their tasks.

Your Rights:

a. You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us using the information provided below.

b. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

Contact Information:

If you have any questions or concerns about our privacy practices, please contact us using the information above.

Libraries Unlimited, Exeter Library, Castle Street, Exeter, ESX4 3PQ

Data@librariesunlimited.org.uk

We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised policy.